The influence of intrinsic and extrinsic motivation on individuals' knowledge sharing behavior

被引：257
|
作者：
Hung, Shin-Yuan [2 ]
Durcikova, Alexandra [1 ]
Lai, Hui-Min [2 ,3 ]
Lin, Wan-Mei [2 ]
机构：
[1] Univ Arizona, Dept Management Informat Syst, Tucson, AZ 85721 USA
[2] Natl Chung Cheng Univ, Dept Informat Management, Minhsiung, Taiwan
[3] Chien Kuo Technol Univ, Dept Informat Management, Changhua, Taiwan
来源：
INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES | 2011年 / 69卷 / 06期
关键词：
Knowledge sharing; Intrinsic motivation; Extrinsic motivation; Knowledge management systems; Experimental study; INFORMATION; MANAGEMENT; DECISION; CREATION; SYSTEMS; ENOUGH;
D O I：
10.1016/j.ijhcs.2011.02.004
中图分类号：
TP3 [计算技术、计算机技术];
学科分类号：
0812 ;
摘要：
A major challenge in knowledge management involves motivating people to share knowledge with others. The objective of this study is to deepen our understanding of how to influence an individual's tendency to engage in knowledge sharing behavior in a team setting. Specifically, we investigate the effects of intrinsic motivation (altruism) and extrinsic motivation (economic reward, reputation feedback and reciprocity) on knowledge sharing (number of ideas generated, idea usefulness, idea creativity and meeting satisfaction) in a group meeting. Results of our experiment show that a knowledge management system with built-in reputation feedback is crucial to support successful knowledge sharing. (C) 2011 Elsevier Ltd. All rights reserved.
引用
收藏
页码：415 / 427
页数：13
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