Translating the impact of knowledge management processes into knowledge-based innovation: The neglected and mediating role of knowledge-worker productivity

被引：223

作者：

Shujahat, Muhammad ^{[1
]}

Sousa, Maria Jose ^{[2
]}

Hussain, Saddam ^{[1
]}

Nawaz, Faisal ^{[1
]}

Wang, Minhong ^{[3
]}

Umer, Muhammad ^{[1
]}

机构：

[1] COMSATS Inst Informat Technol, Dept Management Sci, Attock Campus, Islamabad, Pakistan

[2] Univ Coimbra, Management, Lisbon, Portugal

[3] Univ Hong Kong, KM&EL Lab, Fac Educ, Hong Kong, Hong Kong, Peoples R China

来源：

JOURNAL OF BUSINESS RESEARCH | 2019年 / 94卷

关键词：

Knowledge management processes; Innovation; Innovation performance; Knowledge-worker productivity; Knowledge worker; HUMAN-RESOURCE PRACTICES; DYNAMIC CAPABILITIES; PERFORMANCE; DETERMINANTS; CREATION;

D O I：

10.1016/j.jbusres.2017.11.001

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This study proposes a novel research model to investigate the neglected and pivotal mediating role of knowledge-worker productivity between knowledge management processes (knowledge generation, knowledge sharing, and knowledge application) and innovation. The data were collected from the 369 knowledge workers in the IT sector of Pakistan and analyzed using the SmartPLS 3 Version 26. The results indicate that knowledge worker productivity mediates between two knowledge management processes (knowledge creation and knowledge utilization) and innovation. However, surprisingly, it does not mediate between knowledge sharing and innovation. The results support the pivotal role of knowledge-worker productivity-the most striking challenge for the management discipline in the 21st century-in knowledge-based innovation. Moreover, the results signify the overarching role of the human and cultural approach to knowledge management over the Big Data and IT and system-based approaches.

引用

页码：442 / 450

页数：9

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