This study proposed a conceptual model of organization-public relationships (OPRs) that draws distinctions between the distal (enduring individual, organizational, and environmental factors) and proximal (situational individual and organizational behaviors and interactions) antecedents that precede and influence OPR perceptions. Using an online survey of 514 adults residing in the United States, this study identified which relational antecedents motivated individuals to enter OPRs across different types of organizations. Additionally, the study examined the relative influence of motives, perceived issue congruence, and perceived value congruence on individuals' perceptions of OPRs. Findings suggest social/cultural expectations and risk reduction are the most common motives for entering OPRs; however, perceived issue and value congruence with the organization are more influential than other antecedents in shaping cognitions regarding OPRs.
机构:
North Carolina State Univ, Dept Commun, Off 102 Winston Hall, Raleigh, NC 27607 USANorth Carolina State Univ, Dept Commun, Off 102 Winston Hall, Raleigh, NC 27607 USA
Cheng, Yang
Fisk, Allison
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North Carolina State Univ, Raleigh, NC USANorth Carolina State Univ, Dept Commun, Off 102 Winston Hall, Raleigh, NC 27607 USA
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Univ North Carolina Chapel Hill, Hussman Sch Journalism & Media, Chapel Hill, NC USA
356 Carroll Hall, Chapel Hill, NC 27514 USAUniv North Carolina Chapel Hill, Hussman Sch Journalism & Media, Chapel Hill, NC USA
Zhao, Xinyan
Cheng, Yang
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North Carolina State Univ, Dept Commun, Raleigh, NC USAUniv North Carolina Chapel Hill, Hussman Sch Journalism & Media, Chapel Hill, NC USA
Cheng, Yang
Lee, Jaekuk
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North Carolina State Univ, Dept Commun, Raleigh, NC USAUniv North Carolina Chapel Hill, Hussman Sch Journalism & Media, Chapel Hill, NC USA
Lee, Jaekuk
Shaw, Jessica
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Univ North Carolina Chapel Hill, Hussman Sch Journalism & Media, Chapel Hill, NC USAUniv North Carolina Chapel Hill, Hussman Sch Journalism & Media, Chapel Hill, NC USA