Quality risk in outsourcing

被引：0

作者：

Salma, Bellaaj ^{[1
]}

Lyes, Kermad ^{[2
]}

Abderahman, Elmhamdi ^{[2
]}

Younes, Boujelbene ^{[3
]}

机构：

[1] Higher Inst Ind Management, Sfax 3018, Tunisia

[2] Univ Paris 08, F-93100 Montreuil, France

[3] Univ Econ & Management Sci, Tunis, Tunisia

来源：

2007 INTERNATIONAL CONFERENCE ON SERVICE SYSTEMS AND SERVICE MANAGEMENT, VOLS 1-3 | 2007年

关键词：

outsourcing; risks; quality; performance; modelling;

D O I：

暂无

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

In an increasingly competitive environment, it seems to be important to analyze risks in term of quality bound to the different strategies of outsourcing. Indeed, beyond the advantages of the outsourcing at the strategic, financial, organizational and operational level, the outsourcing hides significant dangers which greatly link to the quality of the service. The objective of our research is to analyze risks in term of quality that take the Tunisian firms, in the setting of their textile and clothing activity, when they embark on the outsourcing of one or more of their process, and to examine the effect of this act on the global firm performance.

引用

页码：143 / +

页数：2

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