Quick Response under Competition

We consider a manufacturer serving two competing retailers that sell their products over a single selling season. The retailers place their regular orders before the season starts. In addition to this initial order, quick response (QR) provides a retailer with an additional replenishment opportunity after demand uncertainty is resolved. The manufacturer determines the unit price for QR replenishment. We characterize the retailers ordering, and the manufacturer's pricing decisions in equilibrium when none, only one, and both of the retailers have QR ability. We study how the profitability of the manufacturer, the retailers, and the channel depend on QR and competition. We find it may be optimal for the manufacturer to offer QR to only one of the ex ante identical retailers when demand variability is sufficiently, but not overly high. The manufacturer may also find it optimal to offer QR to both or none of the retailers, depending on demand variability. Finally, while QR ability is always attractive for a retailer when competition is ignored, we find QR may prove detrimental when its impact on competition is taken into account.