The curvilinear relationship between job satisfaction and employee voice: Speaking up for the organization and the self

被引：19
|
作者：
Lin, Xiaowan [1 ]
Lam, Long W. [1 ]
Zhang, Lida L. [1 ]
机构：
[1] Univ Macau, Dept Management & Mkt, Ave Univ, Taipa, Macao, Peoples R China
来源：
ASIA PACIFIC JOURNAL OF MANAGEMENT | 2020年 / 37卷 / 02期
关键词：
Employee voice; Job satisfaction; Prosocial voice belief; Self-protective voice belief; EXTRA-ROLE BEHAVIORS; CITIZENSHIP BEHAVIOR; IMPRESSION MANAGEMENT; IMPLICIT THEORIES; MINORITY INFLUENCE; GOOD SOLDIERS; METHOD BIAS; LEADERSHIP; CONSTRUCT; NORMS;
D O I：
10.1007/s10490-018-9622-8
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Integrating the self-serving effect of voice with the literature that emphasizes the prosocial motive of voice behavior, this study investigates the possibility of a U-shaped curvilinear relationship between job satisfaction and voice behavior. The findings show that different voice beliefs (employees' prosocial and self-protective voice beliefs) moderate the U-shaped curvilinear relationship with distinct patterns. Specifically, for employees with a stronger prosocial voice belief the relationship between job satisfaction and voice is more positive at high levels of job satisfaction and less negative at low levels of job satisfaction. Self-protective voice belief attenuates the relationship between job satisfaction and voice at both high and low levels of job satisfaction, resulting in a less U-shaped relationship for employees with a stronger self-protective voice belief. These findings support our arguments about the coexistence of multiple motives of voice and their relative strength across different levels of job satisfaction.
引用
收藏
页码：587 / 607
页数：21
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