The impact of the human element in the information systems quality for Decision Making and User Satisfaction

被引：0

作者：

Quintero, Melchor Medina ^{[1
]}

Pelaez, Julian Chaparro ^{[2
]}

机构：

[1] Univ Autonoma Tamaulipas FCAT, Tampico, Mexico

[2] Univ Politecn Madrid, ETSIT, Madrid, Spain

来源：

JOURNAL OF COMPUTER INFORMATION SYSTEMS | 2007年 / 48卷 / 02期

关键词：

Decision Making; User Satisfaction; human element; information system quality;

D O I：

暂无

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

This research analyzes the influence degree of the human element in the development and the operation quality of the successful information systems for Decision Making and User Satisfaction, based on a designed model research for this purpose. The empirical study is carried out in six Higher Education Institutions in the northeast of Mexico (94 questionnaires) by statistical tool well known as Partial Least Squares. The results show that User Participation, Manager Support and Information Quality are the elements with the most impact, mainly on Satisfaction (81.7% explained variance).

引用

页码：44 / 52

页数：9

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