The impact of the human element in the information systems quality for Decision Making and User Satisfaction

被引：0

作者：

Quintero, Melchor Medina ^{[1
]}

Pelaez, Julian Chaparro ^{[2
]}

机构：

[1] Univ Autonoma Tamaulipas FCAT, Tampico, Mexico

[2] Univ Politecn Madrid, ETSIT, Madrid, Spain

来源：

JOURNAL OF COMPUTER INFORMATION SYSTEMS | 2007年 / 48卷 / 02期

关键词：

Decision Making; User Satisfaction; human element; information system quality;

D O I：

暂无

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

This research analyzes the influence degree of the human element in the development and the operation quality of the successful information systems for Decision Making and User Satisfaction, based on a designed model research for this purpose. The empirical study is carried out in six Higher Education Institutions in the northeast of Mexico (94 questionnaires) by statistical tool well known as Partial Least Squares. The results show that User Participation, Manager Support and Information Quality are the elements with the most impact, mainly on Satisfaction (81.7% explained variance).

引用

页码：44 / 52

页数：9

共 50 条

[1] EFFECT OF THE QUALITY OF USER DOCUMENTATION ON USER SATISFACTION WITH INFORMATION-SYSTEMS
GEMOETS, LA
MAHMOOD, MA
[J]. INFORMATION & MANAGEMENT, 1990, 18 (01) : 47 - 54
[2] Evaluating the Success of Information Systems based on System Quality, Information Quality and User Satisfaction
Roslina, Wan
Fahmy, Syahrul
Haslinda, Nurul
[J]. INTERNATIONAL JOURNAL OF INTEGRATED ENGINEERING, 2022, 14 (03): : 175 - 183
[3] Information Systems Service Quality, Zone of Tolerance, and User Satisfaction
Gorla, Narasimhaiah
[J]. JOURNAL OF ORGANIZATIONAL AND END USER COMPUTING, 2012, 24 (02) : 50 - 73
[4] The Impact of Information Visualisation on the Quality of Information in Business Decision-Making
Zabukovec, Alenka
Jaklic, Jurij
[J]. INTERNATIONAL JOURNAL OF TECHNOLOGY AND HUMAN INTERACTION, 2015, 11 (02) : 61 - 79
[5] Risk Game: Capturing impact of information quality on human belief assessment and decision making
Jousselme, Anne-Laure
Pallotta, Giuliana
Locke, Jonathan
[J]. INTERNATIONAL JOURNAL OF SERIOUS GAMES, 2018, 5 (04): : 23 - 44
[6] The impact of data quality information on decision making: An exploratory analysis
Chengalur-Smith, IN
Ballou, DP
Pazer, HL
[J]. IEEE TRANSACTIONS ON KNOWLEDGE AND DATA ENGINEERING, 1999, 11 (06) : 853 - 864
[7] USER SATISFACTION WITH GROUP DECISION MAKING PROCESS AND OUTCOME
Chen, Jengchung Victor
Linn, Kyaw-Phyo
[J]. JOURNAL OF COMPUTER INFORMATION SYSTEMS, 2012, 52 (04) : 30 - 39
[8] HUMAN ELEMENT IN DECISION MAKING
MCDONNEL.JF
[J]. PERSONNEL JOURNAL, 1974, 53 (03) : 188 - 190
[9] Information Quality and Decision Making in the Human-in-the-loop Environment
Rogova, Galina
[J]. HUMAN SYSTEMS INTEGRATION TO ENHANCE MARITIME DOMAIN AWARENESS FOR PORT/HARBOUR SECURITY, 2010, 28 : 103 - 111
[10] Perception and expectation gaps of information systems provider skills: the impact on user satisfaction
Tesch, D
Miller, R
Jiang, JJ
Klein, G
[J]. INFORMATION SYSTEMS JOURNAL, 2005, 15 (04) : 343 - 355

← 1 2 3 4 5 →