Digital Transformation Requires Workforce Transformation

被引:69
|
作者
Eden, Rebekah [1 ]
Burton-Jones, Andrew [2 ]
Casey, Veronica [3 ]
Draheim, Michael [4 ]
机构
[1] Queensland Univ Technol, Informat Syst Sch, Serv Sci Discipline, Enterprise Syst, Brisbane, Qld, Australia
[2] Univ Queensland, UQ Business Sch, Business Informat Syst, PhD Program, Brisbane, Qld, Australia
[3] Metro South Hlth, Eight Mile Plains, Australia
[4] Cerner Corp, Sydney, NSW, Australia
基金
澳大利亚研究理事会;
关键词
D O I
10.17705/2msqe.00005
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
Organizational leaders know that digital transformation and workforce transformation are intertwined, yet research provides little insights to guide these interlinked efforts. From our study of a large Australian healthcare service, we have identified three workforce transformation practices-flexing, deepening and revitalizing-that facilitated an interlinked digital/workforce transformation and helped overcome the significant challenges involved. The lessons from this case study are relevant for the leaders of many large organizations contemplating digital transformation.(1)
引用
收藏
页码:1 / 17
页数:17
相关论文
共 50 条
  • [31] Digital Transformation
    Ebert, Christof
    Duarte, Carlos Henrique C.
    [J]. IEEE SOFTWARE, 2018, 35 (04) : 16 - 21
  • [32] Digital transformation
    Jörn Kleinert
    [J]. Empirica, 2021, 48 : 1 - 3
  • [33] DIGITAL TRANSFORMATION
    Klemencic, Gregor
    [J]. GEODETSKI VESTNIK, 2022, 66 (01) : 11 - 14
  • [34] Digital Transformation
    McCausland, Tammy
    [J]. RESEARCH-TECHNOLOGY MANAGEMENT, 2021, 64 (06) : 64 - 67
  • [35] To digital transformation
    Azmat, Freeha
    [J]. Engineering, 2021, 2021 : 20 - 21
  • [36] Prioritizing the Workforce Is Critical to Utility Transformation
    Dickey, Cyntressa
    Levine, Ryan
    [J]. Power, 2021, 165 (06) : 22 - 23
  • [37] Digital Transformation: An Enterprise Transformation Perspective Exploring the underlying constituents of Digital transformation from the lens of Enterprise Transformation Theory
    Kumar, Rahul
    Thakurta, Rahul
    [J]. AUSTRALASIAN JOURNAL OF INFORMATION SYSTEMS, 2024, 28
  • [38] Predicting Workforce Engagement towards Digital Transformation through a Multi-Analytical Approach
    Hizam, Sheikh Muhamad
    Akter, Habiba
    Sentosa, Ilham
    Ahmed, Waqas
    Masrek, Mohamad Noorman
    Ali, Jawad
    [J]. SUSTAINABILITY, 2023, 15 (08)
  • [39] Human Factor in Digital Transformation of Workforce Management: A Case of Southeastern European Telecommunication Company
    Marovic, Dorde
    Cavoski, Sava
    Markovic, Aleksandar
    Zornic, Nikola
    [J]. CENTRAL EUROPEAN CONFERENCE ON INFORMATION AND INTELLIGENT SYSTEMS (CECIIS 2019), 2019, : 181 - 185
  • [40] Digital Strategy and Digital Transformation
    Gobble, MaryAnne M.
    [J]. RESEARCH-TECHNOLOGY MANAGEMENT, 2018, 61 (05) : 66 - 71