Digital Transformation Requires Workforce Transformation

被引:69
|
作者
Eden, Rebekah [1 ]
Burton-Jones, Andrew [2 ]
Casey, Veronica [3 ]
Draheim, Michael [4 ]
机构
[1] Queensland Univ Technol, Informat Syst Sch, Serv Sci Discipline, Enterprise Syst, Brisbane, Qld, Australia
[2] Univ Queensland, UQ Business Sch, Business Informat Syst, PhD Program, Brisbane, Qld, Australia
[3] Metro South Hlth, Eight Mile Plains, Australia
[4] Cerner Corp, Sydney, NSW, Australia
基金
澳大利亚研究理事会;
关键词
D O I
10.17705/2msqe.00005
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
Organizational leaders know that digital transformation and workforce transformation are intertwined, yet research provides little insights to guide these interlinked efforts. From our study of a large Australian healthcare service, we have identified three workforce transformation practices-flexing, deepening and revitalizing-that facilitated an interlinked digital/workforce transformation and helped overcome the significant challenges involved. The lessons from this case study are relevant for the leaders of many large organizations contemplating digital transformation.(1)
引用
收藏
页码:1 / 17
页数:17
相关论文
共 50 条
  • [1] Understanding the characteristics of workforce transformation in a digital transformation context
    Alrasheedi, Naimah Saeed
    Sammon, David
    McCarthy, Stephen
    [J]. JOURNAL OF DECISION SYSTEMS, 2022, 31 (S1) : 362 - 383
  • [2] Mastering digital transformation in workforce management
    Akter, Shahriar
    Biswas, Kumar
    Vrontis, Demetris
    Cooper, Sir Cary L.
    Tarba, Shlomo Y.
    [J]. PRODUCTION PLANNING & CONTROL, 2024, 35 (13) : 1525 - 1532
  • [3] Workforce Agility and Digital Transformation in the Public Sector
    Jonathan, Gideon Mekonnen
    Reychav, Iris
    [J]. PROCEEDINGS OF THE 2024 COMPUTERS AND PEOPLE RESEARCH CONFERENCE, SIGMIS-CPR 2024, 2024,
  • [4] Enabling of Digital Transformation Pathways by a Remote Workforce
    Oertwig, Nicole
    Petrusch, Natalie
    Kohl, Holger
    [J]. KNOWLEDGE DRIVERS FOR RESILIENCE AND TRANSFORMATION, IFKAD 2022, 2022, : 1549 - 1559
  • [5] Enabling the Digital Transformation of the Workforce: A Digital Engineering Competency Framework
    Baker, Adam
    Pepe, Kara
    Hutchison, Nicole
    Tao, Hoong Yan See
    Peak, Russell
    Blackburn, Mark
    Khan, Rahia
    Whitcomb, Clifford
    [J]. 2021 15TH ANNUAL IEEE INTERNATIONAL SYSTEMS CONFERENCE (SYSCON 2021), 2021,
  • [6] Model-oriented Planning requires digital Transformation
    不详
    [J]. BAUINGENIEUR, 2018, 93 : A33 - A33
  • [7] The impact of digital transformation on workforce engagement in Indian banking sector
    Tiwari, Sadhana
    Agarwal, Priyanka
    Singh, Rupali
    [J]. JOURNAL OF INFORMATION & OPTIMIZATION SCIENCES, 2023, 44 (01): : 171 - 178
  • [8] TRANSFORMATION OF THE NURSING WORKFORCE
    AIKEN, LH
    [J]. NURSING OUTLOOK, 1995, 43 (05) : 201 - 209
  • [9] Digital transformation requires digital resource primacy: Clarification and future research directions
    Piccoli, Gabriele
    Grover, Varun
    Rodriguez, Joaquin
    [J]. JOURNAL OF STRATEGIC INFORMATION SYSTEMS, 2024, 33 (02):
  • [10] How to determine ROI and get buy-in for workforce digital transformation
    Hoske, Mark T.
    [J]. Control Engineering, 2023, 70 (03)