Program evaluation of a pharmacy run resident teaching and learning curriculum

Problem description: The questions evaluated are: To what extent does the program meet the needs and expectations of the participants?; To what extent are the program outcomes being met?; In what ways does the program need to be modified to better meet the expectations and needs of the target audience?; In what ways does the program need to be modified to better fulfill its intended outcomes?; How accepting are the current residency programs of the modifications proposed for the 2018-2019 year? Quality improvement methods: The new teaching and learning curriculum (TLC) program coordinator and Assistant Dean conducted a practical participatory evaluation. The plan was: complete initial data collection and review, create a new syllabus, and review new syllabus with all residency program directors. Results of CQI inquiry: All stakeholders felt the program was meeting their needs and expectations and the program was meeting its outcomes. Interpretation and discussion: Problems found included: all assessments for the program outcomes were perception and completion data, no data were collected to show improvement across the participants' time in the program, and residency program directors did not complete an end-of-year survey to determine their perceptions of the program. Based on the results several changes and a new syllabus were done for the program. Conclusion: Overall this project answered the five key questions in its objectives. This work provides one example of a quality assurance project that can occur for a TLC program. This process could be adapted for any TLC program.