Theorizing about the deviant citizen: An attributional explanation of the interplay of organizational citizenship and counterproductive work behavior

被引：93
|
作者：
Spector, Paul E. [1 ]
Fox, Suzy [2 ]
机构：
[1] Univ S Florida, Dept Psychol, Tampa, FL 33620 USA
[2] Loyola Univ, Grad Sch Business, Chicago, IL 60611 USA
来源：
HUMAN RESOURCE MANAGEMENT REVIEW | 2010年 / 20卷 / 02期
关键词：
Counterproductive work behavior (CWB); Organizational citizenship behavior (OCB); Attributions; Boredom; Organizational constraints; CONTEXTUAL PERFORMANCE; WORKPLACE AGGRESSION; INTERACTIONAL JUSTICE; DISPLACED AGGRESSION; CONFLICT SITUATIONS; ABUSIVE SUPERVISION; INTEGRATIVE MODEL; JOB-PERFORMANCE; PERSPECTIVE; PERSONALITY;
D O I：
10.1016/j.hrmr.2009.06.002
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
We present an attribution-based explanation about how helpful organizational citizenship behavior (OCB) and harmful counterproductive work behavior (CWB) are positively related under some circumstances. Attributions concerning controllability and locus of causality are important factors. Controllability attributions for OCB-eliciting demands, such as coworker lack of performance, organizational constraints, or supervisor expectations, can lead to CWB. Conversely, controllability and internal attributions for one's own ONB can lead to OCB. (C) 2009 Elsevier Inc. All rights reserved.
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页码：132 / 143
页数：12
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