This article probes how well one's plans for doing, buying, and consuming discretionary tourism services relate to what is actually done. Using group level data, it includes an empirical study of hypotheses comparing planned and actual consumption behaviors. The main propositions tested are that realized consumption behaviors are greater in number than planned and that the level of matching between planned and realized actions varies as a function of contingency factors of composition of the tourist group, product experience, and motivations. Data from two large-scale surveys serve to examine the theory. The findings support the hypotheses partially and provide guidance for planning survey research and marketing management strategies.
机构:
Univ Illinois, Coll Nursing, Dept Biobehav Nursing Sci, 845 S Damen Ave, Chicago, IL 60612 USAUniv Illinois, Coll Nursing, Dept Biobehav Nursing Sci, 845 S Damen Ave, Chicago, IL 60612 USA
Lee, Sueyeon
Vincent, Catherine
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机构:
Univ Illinois, Coll Nursing, Dept Human Dev Nursing Sci, Chicago, IL 60612 USAUniv Illinois, Coll Nursing, Dept Biobehav Nursing Sci, 845 S Damen Ave, Chicago, IL 60612 USA