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Consumer-Brand Relationships: A Contrast of Nostalgic and Non-Nostalgic Brands
被引:72
|作者:
Kessous, Aurelie
[1
]
Roux, Elyette
[2
]
Chandon, Jean-Louis
[1
]
机构:
[1] INSEEC Business Sch, Paris, France
[2] Aix Marseille Univ, Marseille, France
关键词:
SPECIAL POSSESSIONS;
PERSONAL NOSTALGIA;
COCA-COLA;
ATTACHMENT;
CONSUMPTION;
BEHAVIOR;
ATTITUDE;
CONNECTIONS;
EMOTIONS;
LOYALTY;
D O I:
10.1002/mar.20772
中图分类号:
F [经济];
学科分类号:
02 ;
摘要:
This research examined how consumer-brand relationships change when one contrasts brands perceived as nostalgic with brands perceived as non-nostalgic. Paired comparisons of brands in six product categories revealed that brand attachment, self-brand connections, and storytelling, as well as, the propensity to offer the brand as a gift and collect brand-derived products, depend on the nostalgic status of the brand. On a sample of 606 consumers, the results showed that a brand's nostalgic status has a positive effect on attachment, self-brand connections, and storytelling. These effects had not previously been considered in nostalgia research. Furthermore, the nostalgic status of a brand has positive effects in terms of intention to purchase the brand as a gift and collect brand-derived products. Moreover, ANOVA results illustrate that consumer relationships with nostalgic brands are systematically stronger than with non-nostalgic brands. Finally, results indicated that product category moderates all of the dimensions of brand relationships while gender does not. (C) 2014 Wiley Periodicals, Inc.
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页码:187 / 202
页数:16
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