Mechanisms of electronic service delivery in electronic government

被引：0
|
作者：
Li, JH [1 ]
机构：
[1] Zhejiang Univ, Sch Management, Zhengzhou 310027, Peoples R China
来源：
PROCEEDINGS OF 2003 INTERNATIONAL CONFERENCE ON MANAGEMENT SCIENCE & ENGINEERING, VOLS I AND II | 2003年
关键词：
D O I：
暂无
中图分类号：
TP18 [人工智能理论];
学科分类号：
081104 ; 0812 ; 0835 ; 1405 ;
摘要：
Firstly, the essence of Electronic Service Delivery (ESD) is given, three levels of ESD are also provided, which include information retrieval, remote communication, and Transactions. Then three kinds of ESD mechanism are developed and analyzed, i.e. process integrated mechanism, information share mechanism, and mix mechanism by traditional service delivery and ESD. Specially the front-back-office structure and One-stop service mode is discussed in detail, which is the basic mode of above mechanisms. And it is focused that the relationship between fronts office and back office in different mechanism. Finally, a brief summary is given.
引用
收藏
页码：2642 / 2645
页数：4
相关论文
共 50 条
  • [21] Study on the Transition Pattern of Government Electronic Public Service in China
    Zhang Qiong
    Xu Guo-Dong
    [J]. PROCEEDINGS OF 2008 INTERNATIONAL CONFERENCE ON PUBLIC ADMINISTRATION (4TH), VOL I, 2008, : 1080 - 1085
  • [22] Research on electronic government oriented geographic information service system
    Zhang, X
    Chi, TH
    Chen, HB
    Zhao, HR
    [J]. IGARSS 2003: IEEE INTERNATIONAL GEOSCIENCE AND REMOTE SENSING SYMPOSIUM, VOLS I - VII, PROCEEDINGS: LEARNING FROM EARTH'S SHAPES AND SIZES, 2003, : 3796 - 3798
  • [23] ELECTRONIC SERVICE FOR DISTRIBUTED INTERACTION IN E-GOVERNMENT ENVIRONMENTS
    Popescu, Nirvana
    Popescu, Decebal
    Ciobanu, Vlad
    Pop, Florin
    [J]. ECEC' 2011:17TH EUROPEAN CONCURRENT ENGINEERING CONFERENCE / 7TH FUTURE BUSINESS TECHNOLOGY CONFERENCE, 2011, : 54 - 59
  • [24] Signaling Mechanisms and Survival of Service Providers in an Electronic Market
    Banker, Rajiv
    Hwang, Iny
    Wattal, Sunil
    [J]. AMCIS 2010 PROCEEDINGS, 2010,
  • [25] Electronic delivery
    Heather Wood
    [J]. Nature Reviews Neuroscience, 2002, 3 : 83 - 83
  • [26] Electronic delivery
    Wood, H
    [J]. NATURE REVIEWS NEUROSCIENCE, 2002, 3 (02) : 83 - 83
  • [27] Electronic Kiosks in Retail Service Delivery: Modeling Customer Acceptance
    Keeling, Kathy
    McGoldrick, Peter
    Macaulay, Linda
    [J]. JOURNAL OF MARKETING CHANNELS, 2006, 14 (1-2) : 49 - 76
  • [28] Electronic Citizen Service Delivery, MeeSeva - Telangana State, India
    Sanka, Shiva Saketh
    Jain, Gaurav
    Goondla, Soumya
    [J]. PROCEEDINGS OF THE 12TH INTERNATIONAL CONFERENCE ON THEORY AND PRACTICE OF ELECTRONIC GOVERNANCE (ICEGOV2019), 2019, : 441 - 445
  • [29] Electronic service delivery in public administration: some trends and issues
    Bekkers, VJJM
    Zouridis, S
    [J]. INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES, 1999, 65 (02) : 183 - 195
  • [30] Evaluating Intermediation: The Electronic Mixed Economy of Public Service Delivery
    Burt, Eleanor
    Taylor, John A.
    [J]. INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION, 2008, 31 (07) : 730 - 748
12345