Social Cues and the Online Purchase Intentions of Organic Wine

被引:9
|
作者
Sohn, Stefanie [1 ,2 ]
Seegebarth, Barbara [1 ]
Kissling, Martin [1 ]
Sippel, Tabea [1 ]
机构
[1] Tech Univ Carolo Wilhelmina Braunschweig, Inst Mkt, D-38106 Braunschweig, Germany
[2] Univ Southern Denmark, Dept Sociol Environm & Business Econ, DK-6700 Esbjerg, Denmark
关键词
sustainability; organic wine; store atmospherics; social cues; online retailing; CONSUMER TRUST; PERCEIVED RISK; WEB SITE; GREEN; BEHAVIOR; QUALITY; CONSUMPTION; STRATEGIES; PRICE; GOAL;
D O I
10.3390/foods9050643
中图分类号
TS2 [食品工业];
学科分类号
0832 ;
摘要
This study investigates how online store atmospherics (i.e., social cues) affect consumer purchase intentions of organic wine. A between-subject experiment with a quantitative survey conducted among German consumers reveals that the mere presence of social cues (i.e., a chat box) on a wine sellers' online platform positively affects the intention to purchase organic wine from this online store because social cues elicit perceptions of social presence that translate into trust in the online store and brand trust. The latter promotes purchase intentions. Internal (i.e., familiarity with organic wine purchases) and situational (i.e., goal-directedness of shopping) factors do not moderate the effects of social cues.
引用
收藏
页数:15
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