Passengers' Satisfaction among the Private Bus Transport Services in Mayiladuthurai

被引:0
|
作者
Rajarajan, M. [1 ]
Manikandan, B. [1 ]
Narayanan, S. Raja [2 ]
机构
[1] Annamalai Univ, Dept Commerce, Annamalai Nager, India
[2] Dayananda Sagar Univ, Bangalore, Karnataka, India
关键词
Passenger Satisfaction; Private Bus Services; Service Quality; TRANSIT; MODEL;
D O I
10.47750/pnr.2022.13.S03.183
中图分类号
R9 [药学];
学科分类号
1007 ;
摘要
Aim: In the present study analyze the passengers' satisfaction with private bus services in Mayiladuthurai. Objectives: To determine the level of passenger satisfaction with private bus transportation operations in the research area. Analysis: This study analyses the various dimensions of passenger satisfaction with private's bus services. Sampling: The researcher is exploring a random model as a result. Finding: It highlights the perception level of satisfaction of private bus passengers and the need for various improvements. Summary: According to the report, private bus passengers are satisfied with both statutory safety levels incurred. So, various strategies should be developed to overcome the level of discontent in the particular location are presented. As a consequence, passengers' satisfaction with private bus services in Mayiladuthurai the researched region should be improved study.
引用
收藏
页码:1166 / 1173
页数:8
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