Nurses' exposure and perceptions of workplace violence in the emergency service. A systematic review

INTRODUCTION. The hospital emergency department, due to its characteristics, is one of the places where more workplace violence occurs in their professionals. Therefore, the objective of the study was to assess the exposure of nurses to workplace violence in hospital emergencies. METHODOLOGY. Systematic review conducted between 2013-2018, through databases and search engines such as LILACS, IBECS, Dialnet Plus, CUIDEN, Cuidatge, ENFISPO and PubMed. 145 articles were found. After the selection process a final sample of 20 articles is obtained. RESULTS. The incidence of violence was different among the various countries studied, with verbal violence being the most frequent; the most exposed nurses were the youngest professionals and the youngest. The delay in care was the main cause that triggered it. CONCLUSIONS. Nurses are one of the professionals who suffer more workplace violence, considering it endemic. The training of professionals and the involvement of managers is essential to reduce or eradicate it.