The impact of innovation capability on the performance of manufacturing companies The Greek case

Purpose - The purpose of this paper is to provide additional evidence of the impact of innovation on three dimensions of a firm's performance, namely product quality, operational performance and financial performance. Design/methodology/approach - The analysis includes an initial exploratory factor analysis, followed by confirmatory factor analysis and structural equation modelling, in order to investigate the relations between the constructs of the proposed model. A sample of 233 Greek manufacturing firms is used for this purpose. Findings - According to the study findings, "innovation capability" directly contributes to product quality and operational performance. Although it has no direct impact on manufacturing firms' financial performance, it has an indirect impact through the moderator of operational performance. Thus, innovation is an opportunity for a manufacturing firm to improve its performance. Research limitations/implications - The sample of the responding manufacturing companies is limited to small and medium-sized enterprises from one country (Greece). In addition, manufacturing firms from different sectors have different resources, capabilities and performance. Practical implications - The study offers clear implications for managers who should put additional emphasis on innovation as it is an important element for achieving improved overall firm performance and sustainable competitive power. Originality/value - Based on the multi-dimensional structure of innovation, this empirical study determines the contribution of "innovation capability" to specific performance dimensions of manufacturing companies.