TRANSFORMATION OF PASSIVE REPRESENTATION INTO SYMBOLIC REPRESENTATION IN THE FRAMEWORK OF REPRESENTATIVE BUREAUCRACY APPROACH: A FIELD RESEARCH ON THE GENDARMARIE AND THE POLICE

In this study, it is aimed to reveal the transformation of passive representation into symbolic representation and the relationship between symbolic representation and the attitudes of trust, participation and legitimacy of individuals towards public bureaucracy. The perceptions and attitudes towards law enforcement bureaucracy have been tried to determine through individuals living in Nevsehir. The data of research have been collected by means of a questionnaire form from 550 individuals who were selected by cluster sampling method. In the research, it has been determined that the passive representation transformed into symbolic representation. In addition, it has been observed that there were statistically significant and positive, strong relationships between symbolic representation and the attitudes of trust, participation and legitimacy toward public bureaucracy. Therefore, it is possible to assert that the representative bureaucracy approach can be used to increase legitimacy and trust toward public authorities and to gain social support as it is in the sample of law enforcement.