Representative bureaucracy and organizational attractiveness: An experimental study of symbolic representation of the US and UK police

被引:5
|
作者
Johnston, Karen [1 ]
Alberti, Federica [1 ]
Kravariti, Foteini [1 ]
机构
[1] Univ Portsmouth, Fac Business & Law, Richmond Bldg,Portland St, Portsmouth PO1 3DE, England
关键词
PUBLIC-SERVICE; GENDER; DIVERSITY; CULTURE; WOMEN; RACE; COPRODUCTION; INTENTIONS; REPUTATION; CITIZENS;
D O I
10.1111/puar.13675
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
Drawing upon representative bureaucracy theory, this study investigates the relationship between passive and symbolic representation by examining the extent to which a more passively representative public organization would be attractive as an employer. The study involved a randomized survey experiment of members of the public in the US and UK. Overall, and contrary to the theory of representative bureaucracy, results show that women found a male-dominated police department more attractive. The explanation for the results of the study may lie in bureaucratic reputation as a boundary condition of symbolic representation.
引用
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页码:293 / 307
页数:15
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