The highs and lows of emotional intelligence: How does emotional labour and workplace training affect emotional intelligence?

被引:0
|
作者
Jordan, PJ [1 ]
Murray, JP [1 ]
机构
[1] Griffith Univ, Nathan, Qld 4111, Australia
关键词
D O I
暂无
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
引用
收藏
页码:131 / 131
页数:1
相关论文
共 50 条
  • [1] Emotional intelligence in the workplace
    Fernandez, Claudia S. P.
    [J]. JOURNAL OF PUBLIC HEALTH MANAGEMENT AND PRACTICE, 2007, 13 (01): : 80 - 82
  • [2] AFFECT AND "INTELLIGENCE" OF THE EMOTIONAL INTELLIGENCE
    Andreeva, I. N.
    [J]. SCIENCE AND EDUCATION, 2009, (06):
  • [3] EMOTIONAL INTELLIGENCE : HOW DOES IT MATTER ?
    Bajaj, Gurpreet
    Shanwal, Vinod K.
    [J]. EVERYMANS SCIENCE, 2007, 42 (01): : 42 - 44
  • [4] THE ROLE OF EMOTIONAL SELF-EFFICACY, EMOTIONAL INTELLIGENCE, AND AFFECT IN WORKPLACE INCIVILITY AND WORKPLACE SATISFACTION
    Kirk, Beverley
    Schutte, Nicola
    Hine, Donald
    [J]. EMOTIONS IN GROUPS, ORGANIZATIONS AND CULTURES, 2009, 5 : 211 - 225
  • [5] Emotional Labour; Job stress in call centres: Does emotional intelligence matter?
    Agrawal, Rakesh Kumar
    Misra, Renu
    [J]. INTERNATIONAL JOURNAL OF PSYCHOLOGY, 2008, 43 (3-4) : 484 - 484
  • [6] Importance of Emotional Intelligence at Workplace
    Chitral, Aditya
    Malhan, Mohit
    [J]. 2007 IEEE INTERNATIONAL ENGINEERING MANAGEMENT CONFERENCE, 2007, : 288 - +
  • [7] Applying emotional intelligence in the workplace
    Cooper, RK
    [J]. TRAINING & DEVELOPMENT, 1997, 51 (12): : 31 - +
  • [8] Emotional intelligence in the workplace: An approach to the central issues that confront the emotional intelligence paradigm
    Fragouli, Evaggelia
    Fragouli, Kontos
    [J]. ECMLG 2007: PROCEEDINGS OF THE 3RD EUROPEAN CONFERENCE ON MANAGEMENT, LEADERSHIP AND GOVERNANCE, 2007, : 63 - +
  • [9] The Roles of Emotional Intelligence and Spiritual Intelligence at the Workplace
    Chin, Susan Tee Suan
    Anantharaman, R. N.
    Tong, David Yoon Kin
    [J]. INNOVATION AND KNOWLEDGE MANAGEMENT: A GLOBAL COMPETITIVE ADVANTAGE, VOLS 1-4, 2011, : 52 - 60
  • [10] Emotional Intelligence and Psychiatry Residents: Does the PRITE Measure Emotional Intelligence?
    Lindsey Schrimpf
    Paula Trief
    [J]. Academic Psychiatry, 2013, 37 : 339 - 341