An Empirical Study of Environmental Practices and Employee Ecological Behavior in the Hotel Industry

被引:51
|
作者
Chan, Eric S. W. [1 ]
Hon, Alice H. Y. [1 ]
Okumus, Fevzi [2 ]
Chan, Wilco [1 ]
机构
[1] Hong Kong Polytech Univ, Sch Hotel & Tourism Management, Kowloon, Hong Kong, Peoples R China
[2] Univ Cent Florida, Rosen Coll Hospitality Management, Orlando, FL 32816 USA
关键词
environmental practices; knowledge; ecological behavior; hotel employees; structural equation modeling; SEM; GREEN; ATTITUDES; CONSUMER; SERVICE; MANAGEMENT; AWARENESS; KNOWLEDGE; IMPACT; RESPONSIBILITY; SATISFACTION;
D O I
10.1177/1096348014550873
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study examines the relationships among environmental knowledge, environmental awareness, environmental concern, and employee ecological behavior to implement green practices across the hotel industry. Structural equation modeling with a bootstrapping estimation was used with 385 employees from international tourist hotels in Hong Kong. The results show that environmental knowledge positively influences environmental concern and ecological behavior. In addition, employee environmental awareness mediates the relationship between environmental knowledge and concern, while both environmental awareness and concern appear to mediate the relationship between environmental knowledge and ecological behavior. The theoretical and practical implications of study results are discussed and suggestions for future research are provided.
引用
收藏
页码:585 / 608
页数:24
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