Eliciting a model of emergency corrective maintenance at SAS

被引：0

作者：

Kajko-Mattsson, M ^{[1
]}

Winther, P ^{[1
]}

Vang, B ^{[1
]}

Petersen, A ^{[1
]}

机构：

[1] Stockholm Univ, Royal Inst Technol, Dept Comp Sci & Syst, SERVIAM, SE-16440 Kista, Sweden

来源：

SERP '05: PROCEEDINGS OF THE 2005 INTERNATIONAL CONFERENCE ON SOFTWARE ENGINEERING RESEARCH AND PRACTICE, VOLS 1 AND 2 | 2005年

关键词：

roles; severity; problem management; process; activities; alert level; emergency;

D O I：

暂无

中图分类号：

TP31 [计算机软件];

学科分类号：

081202 ; 0835 ;

摘要：

Disciplined corrective maintenance requires good insight into all of its inherent activities, both within planned and unplanned maintenance. In this paper, we outline an emergency corrective maintenance process model. The model has been elicited at Scandinavian Airline Systems (SAS). This paper provides a foundation for developing a more detailed model of emergency corrective maintenance process.

引用

页码：694 / 700

页数：7

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