Motivations for Word-of-Mouth Propagation post-Online Service Failure: Moderating Role of Responsiveness

被引：0
|
作者：
Vakeel, Khadija Ali [1 ]
Dey, Shubhamoy [1 ]
机构：
[1] Indian Inst Management Indore, Indore, Madhya Pradesh, India
来源：
AMCIS 2017 PROCEEDINGS | 2017年
关键词：
Word-of-Mouth; Social Media; Non-interpersonal; Interpersonal; Service Provider Responsisveness;
D O I：
暂无
中图分类号：
TP301 [理论、方法];
学科分类号：
081202 ;
摘要：
引用
收藏
页数：1
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