Supporting the e-business readiness of small and medium-sized enterprises: approaches and metrics

被引:104
|
作者
Jutla, D [1 ]
Bodorik, P
Dhaliwal, J
机构
[1] St Marys Univ, Fac Commerce, Halifax, NS, Canada
[2] Dalhousie Univ, Fac Comp Sci, Halifax, NS B3H 3J5, Canada
[3] Norwegian Sch Management, Sandvika, Norway
关键词
Internet; business development; central government; infrastructure; small-to-medium sized enterprises;
D O I
10.1108/10662240210422512
中图分类号
F [经济];
学科分类号
02 ;
摘要
Government initiatives are continuously being designed to create stable and supportive environments for developing new industries. Presents a conceptual model for use by governments in creating and sustaining an appropriate climate that facilitates the national adoption of e-business. It focuses specifically on the needs of small and medium-sized enterprises (SMEs). Also suggests six categories of e-business readiness metrics and measures to be used for assessing how a country is performing in terms of providing a positive e-business readiness climate. Examples of innovative initiatives are provided from Canada, The Netherlands, Norway, and Singapore. Concludes that a balance among attention to infrastructure components has not yet been achieved in these countries.
引用
收藏
页码:139 / 164
页数:26
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