USING THE BEST AVAILABLE TECHNIQUES TO CHANGE BEHAVIOUR IN THE CONSTRUCTION INDUSTRY

This paper will describe the approach that has been taken to begin a behavioural change process in a large multi disciplined construction company. We will describe the preparation for change, the realisation that we had to do more than we were doing. That despite having robust systems and procedures in place serious accidents where still occurring. How we have used the Health and Safety Executive's climate survey tool and cultural maturity matrixes to benchmark our culture. Our research into the approaches that are delivering change in other industries. We will explain how the leadership of the company was engaged and how champions and coaches where selected to help lead change for the front. How a programme of training and awareness raising was implemented. How we have realised that our solutions need to be tailored to each individual situation. We will look at some case studies of how we have used different approaches with success. How we have reviewed our progress in our journey and our next steps in our goal that is Looking to an Incident Free Environment.