IoT Security Adoption into Business Processes: A Socio-Technical View

Recently, the Internet of Things (IoT) has gained huge focus and has led to the generation of valuable data to create new value propositions for organisations. It is important to explore the impact these developments have on our society. IoT security is identified as the key issue amongst all the IoT applications and presents numerous social and technical challenges. We conducted interviews with IoT experts and the results illustrated how holistic security issues in IoT are undermined and to further emphasize the importance of addressing these issues by accommodating security into IoT business processes. This approach facilitated the assessment and identification of security threats from both social and technical perspectives. Our outcome highlights that IoT security must be implemented into IoT aware business processes to make the technology human centered, despite the challenges involved.