The emergence of a communication climate in global virtual teams

被引：21

作者：

Glikson, Ella ^{[1
]}

Erez, Miriam ^{[2
]}

机构：

[1] Carnegie Mellon Univ, Tepper Business Sch, Dept Org Behav & Theory, Pittsburgh, PA 15213 USA

[2] Technion Israel Inst Technol, Dept Ind Engn & Management, IL-32000 Haifa, Israel

来源：

JOURNAL OF WORLD BUSINESS | 2020年 / 55卷 / 06期

关键词：

Communication content; Global virtual teams; Team communication climate; Climate emergence; Team micro-dynamics; COMPUTER-MEDIATED COMMUNICATION; GEOGRAPHICALLY DISPERSED TEAMS; PSYCHOLOGICAL SAFETY; SELF-DISCLOSURE; UNDERSTANDING CONFLICT; UNCERTAINTY REDUCTION; LANGUAGE DIFFERENCES; DISTRIBUTED TEAMS; SOCIAL IDENTITY; DIVERSE TEAMS;

D O I：

10.1016/j.jwb.2019.101001

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Focusing on the micro-dynamics of intercultural communication in global virtual teams, we hypothesize that relationally-oriented content, communicated in the first message, and exchanged in the early stage of team formation, facilitates the emergence of psychologically safe communication climate, which in turn improves team performance. We test our hypotheses by examining early asynchronous communication in sixty global virtual teams of MBA students and measuring team communication climate and performance. Our findings support the hypotheses and reveal the anchoring role of the first message exchanged between team members, extending previous research on intercultural communication and relationally-oriented content within global virtual teams.

引用

页数：10

共 50 条

[1] Predicting leadership emergence in global virtual teams
Alon, Ilan
Lankut, Erik
Gunkel, Marjaana
Munim, Ziaul Haque
Taras, Vasyl
Richter, Nicole Franziska
[J]. ENTREPRENEURIAL BUSINESS AND ECONOMICS REVIEW, 2023, 11 (03) : 7 - 23
[2] Communication and trust in global virtual teams
Jarvenpaa, SL
Leidner, DE
[J]. ORGANIZATION SCIENCE, 1999, 10 (06) : 791 - 815
[3] Exploring the communication breakdown in global virtual teams
Daim, Tugrul U.
Ha, Anita
Reutiman, Shawn
Hughes, Brennan
Pathak, Ujjal
Bynum, Wayne
Bhatla, Ashok
[J]. INTERNATIONAL JOURNAL OF PROJECT MANAGEMENT, 2012, 30 (02) : 199 - 212
[4] The role of subgroups in the communication patterns of global virtual teams
Panteli, N
Davison, RM
[J]. IEEE TRANSACTIONS ON PROFESSIONAL COMMUNICATION, 2005, 48 (02) : 191 - 200
[5] Study on communication problems in virtual project teams in global economy
Haiyan, Tang
Feng, Hu
[J]. RESEARCH ON ORGANIZATIONAL INNOVATION - 2007 PROCEEDINGS OF INTERNATIONAL CONFERENCE ON ENTERPRISE ENGINEERING AND MANAGEMENT INNOVATION, 2007, : 563 - 567
[6] Leading Effective Global Virtual Teams: The Consequences of Methods of Communication
Lisa Morgan
Alberto Paucar-Caceres
Gillian Wright
[J]. Systemic Practice and Action Research, 2014, 27 : 607 - 624
[7] Leading Effective Global Virtual Teams: The Consequences of Methods of Communication
Morgan, Lisa
Paucar-Caceres, Alberto
Wright, Gillian
[J]. SYSTEMIC PRACTICE AND ACTION RESEARCH, 2014, 27 (06) : 607 - 624
[8] Global Virtual Teams
[J]. JCT COATINGSTECH, 2010, 7 (03) : 36 - 37
[9] Global virtual teams
Dubé, L
Paré, G
[J]. COMMUNICATIONS OF THE ACM, 2001, 44 (12) : 71 - 73
[10] Direct Communication versus Virtual Communication in Virtual Teams
Goncalves, Patricia
Ferreira, Luis
Goncalves, Joaquim
Putnik, Goran D.
Cruz-Cunha, Maria Manuela
[J]. CENTERIS 2014 - CONFERENCE ON ENTERPRISE INFORMATION SYSTEMS / PROJMAN 2014 - INTERNATIONAL CONFERENCE ON PROJECT MANAGEMENT / HCIST 2014 - INTERNATIONAL CONFERENCE ON HEALTH AND SOCIAL CARE INFORMATION SYSTEMS AND TECHNOLOGIES, 2014, 16 : 3 - 10

← 1 2 3 4 5 →