Sustainable Relationship Development between Hotel Company and Its Employees: Linking Job Embeddedness, Job Satisfaction, Self-Efficacy, Job Performance, Work Engagement, and Turnover

被引：21

作者：

Yu, Jongsik ^{[1
]}

Ariza-Montes, Antonio ^{[2
]}

Giorgi, Gabriele ^{[3
]}

Lee, Aejoo ^{[4
]}

Han, Heesup ^{[4
]}

机构：

[1] Cheongju Univ, Div Tourism & Hotel Management, 298 Daesung Ro, Cheongju 28503, Chungcheongbuk, South Korea

[2] Univ Loyola Andalucia, Dept Management, C Escritor Castilla Aguayo 4, Cordoba 14004, Spain

[3] Univ Europea Roma, Dept Human Sci, Via Aldobrandeschi 190, I-00163 Rome, Italy

[4] Sejong Univ, Coll Hospitality & Tourism Management, 98 Gunja Dong, Seoul 143747, South Korea

来源：

SUSTAINABILITY | 2020年 / 12卷 / 17期

关键词：

sustainable relationship development; organizational psychology; job embeddedness; job satisfaction; self-efficacy; turnover intention; perceived job performance; work engagement; ORGANIZATIONAL CITIZENSHIP; ANTECEDENTS; INTENTION; METAANALYSIS; CONSEQUENCES; MODERATOR; OUTCOMES; CLIMATE; JUSTICE; ESTEEM;

D O I：

10.3390/su12177168

中图分类号：

X [环境科学、安全科学];

学科分类号：

08 ; 0830 ;

摘要：

This study aimed to investigate the impact of hotel employees' perceived job embeddedness on job satisfaction, self-efficacy, turnover intention, job performance, and job commitment. The results showed that job embeddedness partially increased job satisfaction, while job satisfaction and self-efficacy reduced turnover intention and increased job performance and job commitment. Furthermore, job satisfaction and self-efficacy were found to play an important mediating role. Therefore, the theoretical framework, based on the results of this study, clearly demonstrated the causal relationship between the given variables, and adequately describes the goals of this study. The theoretical/practical implications are discussed in detail in the conclusion.

引用

页数：15

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