Do Romanian small and medium-sized enterprises use performance management? An empirical study

Small and medium-sized enterprises (SMEs) represent a source of entrepreneurial skills, innovation, and new jobs creation. Despite the recognition of the importance of human factor in obtaining performances as the organizational level (especially during crises) relatively few managers from SMEs pay attention to implementation and utilization of a performance management system. This paper aims to evaluate the level the Romanian small and medium-sized enterprises use performance management tools and techniques in their activities. (C) 2014 The Authors. Published by Elsevier Ltd.