On the role of personality, cognitive ability, and emotional intelligence in predicting negotiation outcomes: A meta-analysis

被引:84
|
作者
Sharma, Sudeep [1 ]
Bottom, William P. [2 ]
Elfenbein, Hillary Anger [1 ]
机构
[1] Washington Univ, John M Olin Sch Business, St Louis, MO 63139 USA
[2] Washington Univ, St Louis, MO 63139 USA
关键词
negotiations; individual differences; personality; intelligence; cognitive ability; emotional intelligence; SELF-EFFICACY; INTERPERSONAL CONFLICT; UNMITIGATED COMMUNION; INTEGRATIVE SOLUTIONS; GENDER-DIFFERENCES; SUBJECTIVE VALUE; SOCIAL UTILITY; VISUAL ACCESS; BEHAVIOR; PERFORMANCE;
D O I
10.1177/2041386613505857
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
According to a longstanding consensus among researchers, individual differences play a limited role in predicting negotiation outcomes. This consensus stemmed from an early narrative review based on limited data. Testing the validity of this consensus, a meta-analysis of negotiation studies revealed a significant role for a wide range of individual difference variables. Cognitive ability, emotional intelligence, and numerous personality traits demonstrated predictive validity over multiple outcome measures. Relevant criteria included individual economic value, joint economic value, and psychological subjective value for both the negotiator and counterpart. Each of the Big 5 personality traits predicted at least one outcome measure, with the exception of conscientiousness. Characteristics of research design moderated some associations. Field data showed stronger effects than did laboratory studies. The authors conclude that the irrelevance consensus was misguided, and consider implications for theory, education, and practice.
引用
收藏
页码:293 / 336
页数:44
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