Process-Aware Information Systems for Emergency Management

Nowadays, Process-aware Information Systems (PAISs) are widely used in many business scenarios, e.g., by government agencies, by insurance companies, and by banks. Despite this widespread usage, the typical application of such systems is predominantly in the context of business scenarios. Nevertheless, emergency management can also benefit from the use of PAISs; for instance, the metaphor of a business process fits very good with the concept of emergency recovery plan. This paper summarizes an invited talk given by the first author for the EMSOA'10 workshop that has been co-located with the Service Wave 2010 Conference. This paper starts the basic PAIS' requirements for the domain of emergency management, then it gives an overview of the nowadays' literature on using PAISs for Emergency Management. Finally, the paper proposes an architecture and a system to support the execution of emergency management processes.