Technical Communication is a Social Medium

被引：1
|
作者：
Swarts, Jason [1 ]
机构：
[1] North Carolina State Univ, Raleigh, NC 27695 USA
来源：
TECHNICAL COMMUNICATION QUARTERLY | 2020年 / 29卷 / 04期
关键词：
Forums; communities of practice; invention; social construction; experience; SOFTWARE; KNOWLEDGE; COMMUNITIES;
D O I：
10.1080/10572252.2020.1774659
中图分类号：
G2 [信息与知识传播];
学科分类号：
05 ; 0503 ;
摘要：
Technical communicators can manage the content users share in online communities, but this is only feasible if the users act like a community with a shared understanding of what the software does. When they do not, users discuss technologies as unsettled objects and rely on technical communication to socially construct them. This research describes such uses of technical communication and argues how professional technical communicators can help.
引用
收藏
页码：427 / 439
页数：13
相关论文
共 50 条
  • [1] Social Media in Technical Communication
    Hea, Amy C. Kimme
    TECHNICAL COMMUNICATION QUARTERLY, 2014, 23 (01) : 1 - 5
  • [2] GUIDELINES FOR SELECTING HYPERTEXT AS A MEDIUM FOR TECHNICAL COMMUNICATION
    SHIRK, HN
    1991 PROCEEDINGS : 38TH INTERNATIONAL TECHNICAL COMMUNICATION CONFERENCE, 1991, : 442 - 445
  • [3] Implementing Social Media in Technical Communication
    Katajisto, Laura
    2010 IEEE INTERNATIONAL PROFESSIONAL COMMUNICATION CONFERENCE, 2010, : 236 - 242
  • [4] Social communication theory revisited: the genesis of medium in communication
    Paterno, David
    ATLANTIC JOURNAL OF COMMUNICATION, 2020, 28 (03) : 153 - 164
  • [5] Humanoid social robots as a medium of communication
    Zhao, Shanyang
    NEW MEDIA & SOCIETY, 2006, 8 (03) : 401 - 419
  • [6] Social Justice and the Technical and Professional Communication Internship
    Swacha, Kathryn Yankura
    PROCEEDINGS OF THE 40TH ACM INTERNATIONAL CONFERENCE ON DESIGN OF COMMUNICATION, SIGDOC 2022, 2022, : 136 - 139
  • [7] Social Media as a Mean for Improved Technical Communication
    Lofstedt, Ulrica
    Holmberg, Stig C.
    SYSTEMIC PRACTICE AND ACTION RESEARCH, 2016, 29 (04) : 297 - 312
  • [8] Forum Moderation as Technical Communication: The Social Web and Employment Opportunities for Technical Communicators
    Frith, Jordan
    TECHNICAL COMMUNICATION, 2014, 61 (03) : 173 - 184
  • [9] Slack, Social Justice, and Online Technical Communication Pedagogy
    Sano-Franchini, Jennifer
    Jones, Andre M., Jr.
    Ganguly, Priyanka
    Robertson, Chloe J.
    Shafer, Luana J.
    Wagnon, Marti
    Awotayo, Olayemi
    Bronson, Megan
    TECHNICAL COMMUNICATION QUARTERLY, 2023, 32 (02) : 134 - 148
  • [10] Imagining a Social Justice Technical Communication "Dream" Course
    Banville, Morgan C.
    Kalodner-Martin, Elena
    Gresbrink, Emily
    Jordan, Rachael
    Listhartke, Heather
    Gray, Kat M.
    2023 IEEE INTERNATIONAL PROFESSIONAL COMMUNICATION CONFERENCE, PROCOMM, 2023, : 33 - 40
12345