A fuzzy logic-based approach for requirements elicitation techniques selection

Requirements elicitation is concerned with the extraction of users' requirements, which involves cognitive, social, communication, and technical issues. To capture the desired requirements, the availability of appropriate techniques for a particular elicitation session is highly important. In the literature, there are many elicitation techniques proposed that can be used by analysts. However, there is a lack of a suitable framework that enables analysts to select appropriate techniques that can be used for a given situation. This paper presents a framework, which will assist analysts in the selection process of elicitation techniques that best fit the goal of elicitation session, the project environment and the problem domain.