Efficiency and its determinants in Portuguese hotels in the Algarve

被引:73
|
作者
Oliveira, Ricardo [1 ]
Pedro, Maria Isabel [1 ]
Marques, Rui Cunha [1 ]
机构
[1] CEG IST, Ctr Management Studies, P-1049001 Lisbon, Portugal
关键词
Algarve; Efficiency; Golf courses; Hotels; Statistical tests; Star rating; DATA ENVELOPMENT ANALYSIS; MANAGERIAL EFFICIENCY; TECHNICAL EFFICIENCY; PERFORMANCE;
D O I
10.1016/j.tourman.2012.06.009
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
This paper uses non-parametric techniques to investigate and compare the efficiency of Portuguese hotels in the Algarve, the comparison being made between those hotels possessing golf courses and those that do not. The Algarve is one of the more important tourism locations in Portugal and a popular destination for tourists from many countries and specifically attracts tourists seeking to play golf. By using data envelopment analysis (DEA) this study investigates the influence of star ratings, golf courses and location on hotel efficiency. Additionally the study uses the test devised by Carvalho and Marques that takes into account the equality of the entire efficiency distribution. We conclude that star rating is not a significant determinant of efficiency but location and the existence of golf courses may have some relevance. A major finding is that it is those hotels that do not possess golf courses that are the more efficient. (C) 2012 Elsevier Ltd. All rights reserved.
引用
收藏
页码:641 / 649
页数:9
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