NOT ALL RESPONSES TO BREACH ARE THE SAME: THE INTERCONNECTION OF SOCIAL EXCHANGE AND PSYCHOLOGICAL CONTRACT PROCESSES IN ORGANIZATIONS

被引：370
|
作者：
Dulac, Tanguy [1 ]
Coyle-Shapiro, Jacqueline A-M. [1 ]
Henderson, David J.
Wayne, Sandy J. [2 ]
机构：
[1] Univ London London Sch Econ & Polit Sci, Dept Management, London WC2A 2AE, England
[2] Univ Illinois, Ctr Human Resource Management, Chicago, IL USA
来源：
ACADEMY OF MANAGEMENT JOURNAL | 2008年 / 51卷 / 06期
关键词：
D O I：
10.5465/AMJ.2008.35732596
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
We examined psychological contract breach and violation as they occur within social exchange relationships to account for employee outcomes. Results of a longitudinal study suggested that contract breach partially mediated the effects of perceived organizational support (POS) and leader-member exchange (LMX) (time 1 measures) on intentions to quit (time 2 measure). POS and LMX moderated the relationship between breach and violation (time 2 measure). Violation fully mediated the effects of breach on commitment and trust and partially mediated the effect of breach on turnover intentions. These findings highlight the interconnection of social exchange and psychological contract processes.
引用
收藏
页码：1079 / 1098
页数：20
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