The use of digital technologies by small and medium enterprises during COVID-19: Implications for theory and practice

被引:295
|
作者
Papadopoulos, Thanos [1 ]
Baltas, Konstantinos N. [2 ]
Balta, Maria Elisavet [3 ]
机构
[1] Univ Kent, Technol Innovat Management & Enterprise TIME Res, Kent Business Sch, Chatham ME4 4TE, Kent, England
[2] Univ Essex, Essex Business Sch, Finance Grp, Wivenhoe Pk, Colchester CO4 3SQ, Essex, England
[3] Univ Kent, Kent Business Sch, Technol Innovat Management & Enterprise TIME Res, Canterbury CT2 7FS, Kent, England
关键词
Digital technologies; Business continuity; Extreme disruptions; Pandemic; COVID-19; INFORMATION-TECHNOLOGY; STRATEGIC ALIGNMENT; DYNAMIC CAPABILITIES; BUSINESS CONTINUITY; FRAMEWORK; FUTURE; SOCIOMATERIALITY; REORGANIZATION; PERSPECTIVE; PERFORMANCE;
D O I
10.1016/j.ijinfomgt.2020.102192
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
Scholars have highlighted the role of Digital Technologies (DT) in enhancing productivity and performance in Small and Medium Enterprises (SMEs). However, there is limited evidence on the use of DT for dealing with the consequences of extreme events, such as COVID-19. We discuss this gap by (i) outlining potential research avenues and (ii) reflecting on the managerial implications of using DT within SMEs to deal with the repercussions of COVID-19 and securing business continuity.
引用
下载
收藏
页数:4
相关论文
共 50 条
  • [21] Managing resilience of micro, small and medium enterprises (MSMEs) during COVID-19: analysis of barriers
    Gupta, Anchal
    Singh, Rajesh Kumar
    BENCHMARKING-AN INTERNATIONAL JOURNAL, 2023, 30 (06) : 2062 - 2084
  • [22] Factors affecting repurposing operations in Micro Small and Medium Enterprises during Covid-19 emergency
    Suguna, M.
    Shah, Bhavin
    Sivakami, B. U.
    Suresh, M.
    OPERATIONS MANAGEMENT RESEARCH, 2022, 15 (3-4) : 1181 - 1197
  • [23] Business Sustainability of Small and Medium Enterprises during the COVID-19 Pandemic: The Role of AIS Implementation
    Lutfi, Abdalwali
    Al-Khasawneh, Akif Lutfi
    Almaiah, Mohammed Amin
    Alsyouf, Adi
    Alrawad, Mahmaod
    SUSTAINABILITY, 2022, 14 (09)
  • [24] Impact of COVID-19 on Small- and Medium-sized Enterprises
    Sarker, Md Rayhan
    Rahman, S. M. Abidur
    Islam, A. K. M. Hedaitul
    Bhuyan, Md Farhan Fuad
    Supra, Sunjida Enam
    Ali, Kauser
    Noor, K. M. Asadun
    GLOBAL BUSINESS REVIEW, 2022,
  • [25] COVID-19 AND THE ADOPTION OF DIGITAL MARKETING BY MICRO AND SMALL ENTERPRISES IN NIGERIA
    Olasanmi, Omoneye Olufunke
    Inneh, Eghosa Godwin
    Ayoola, Tajudeen John
    Obokoh, Lawrence Ogechukwu
    Ehiobuche, Christian
    INNOVATIVE MARKETING, 2023, 19 (02) : 261 - 270
  • [26] Equitable Design and Use of Digital Surveillance Technologies During COVID-19: Norms and Concerns
    Pratt, Bridget
    Parker, Michael
    Bull, Susan
    JOURNAL OF EMPIRICAL RESEARCH ON HUMAN RESEARCH ETHICS, 2022, 17 (05) : 573 - 586
  • [27] Differentiation and the Five As Concept in Digital Marketing of Small and Medium Enterprises During the Covid-19 Pandemic (a Study at Cepaka Village, Kediri Tabanan)
    Karta, Ni Luh Putu Agustini
    Wardani, Rani Kusumo
    Suarthana, Jimmy Harry Putu
    7TH INTERNATIONAL CONFERENCE ON ENTREPRENEURSHIP (7TH ICOEN), 2021, : 566 - 578
  • [28] HAS THE COVID-19 PANDEMIC ACCELERATED THE DIGITAL TRANSFORMATION OF MICRO, SMALL AND MEDIUM-SIZED ENTERPRISES IN INDONESIA?
    Gaffar, Vanessa
    Koeswandi, Tika
    Suhud, Usep
    TEORIJA IN PRAKSA, 2022, 59 (03): : 729 - 744
  • [29] Small and medium enterprises dynamic capabilities efficacy during COVID-19: moderating role of CEO gender
    Ahmad, Muhammad Ishfaq
    Naseem, Muhammad Akram
    Rehman, Ramiz Ur
    REVIEW OF INTERNATIONAL BUSINESS AND STRATEGY, 2023, 33 (01) : 5 - 17
  • [30] Surviving or solidarity? Crisis responses of small and medium-sized enterprises during the Covid-19 pandemic
    Roloff, Julia
    BUSINESS ETHICS THE ENVIRONMENT & RESPONSIBILITY, 2023,