The use of digital technologies by small and medium enterprises during COVID-19: Implications for theory and practice

被引:295
|
作者
Papadopoulos, Thanos [1 ]
Baltas, Konstantinos N. [2 ]
Balta, Maria Elisavet [3 ]
机构
[1] Univ Kent, Technol Innovat Management & Enterprise TIME Res, Kent Business Sch, Chatham ME4 4TE, Kent, England
[2] Univ Essex, Essex Business Sch, Finance Grp, Wivenhoe Pk, Colchester CO4 3SQ, Essex, England
[3] Univ Kent, Kent Business Sch, Technol Innovat Management & Enterprise TIME Res, Canterbury CT2 7FS, Kent, England
关键词
Digital technologies; Business continuity; Extreme disruptions; Pandemic; COVID-19; INFORMATION-TECHNOLOGY; STRATEGIC ALIGNMENT; DYNAMIC CAPABILITIES; BUSINESS CONTINUITY; FRAMEWORK; FUTURE; SOCIOMATERIALITY; REORGANIZATION; PERSPECTIVE; PERFORMANCE;
D O I
10.1016/j.ijinfomgt.2020.102192
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
Scholars have highlighted the role of Digital Technologies (DT) in enhancing productivity and performance in Small and Medium Enterprises (SMEs). However, there is limited evidence on the use of DT for dealing with the consequences of extreme events, such as COVID-19. We discuss this gap by (i) outlining potential research avenues and (ii) reflecting on the managerial implications of using DT within SMEs to deal with the repercussions of COVID-19 and securing business continuity.
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页数:4
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