MANAGEMENT PRACTICES FOR DRIVING EXCELLENCE WITHIN ROMANIAN SMALL AND MEDIUM ENTERPRISES

被引：0
|
作者：
Pitic, Diana [1 ]
机构：
[1] Babes Bolyai Univ Cluj Napoca, Cluj Napoca, Romania
来源：
QUALITY AND INNOVATION IN ENGINEERING AND MANAGEMENT | 2011年
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D O I：
暂无
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
Current paper describes a study conducted on Romanian SMEs regarding the management practices currently used by these companies and their contribution in driving organizational excellence. Using a questionnaire-based method, following information were targeted: identifying management practices currently used, establishing the fulfilment degree of each criteria of the EFQM excellence model and establishing the contribution of selected management practices in obtaining a good level of organizational excellence. The study describes the questioning method and the results obtained regarding the targeted information, highlighting the management practices which have a major contribution in driving excellence.
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页码：179 / 182
页数：4
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