Integrated Service Management for Assemble-to-Order Manufacturing

By interlinking manufacturing and service processes, mechanical and plant engineering companies can optimize the time and costs involved in handling spare part orders and deliveries, and maintenance and repair orders. As a result of this integration, all partners have access to a consistent and central database and can work with the most current and applicable data. Consequently, mechanical and plant engineering companies can optimize their service processes, while operators can minimize the downtime of their capital goods.