Tourism Experience Network: Co-creation of Experiences in Interactive Processes

被引:79
|
作者
Sfandla, Chouki [1 ]
Bjork, Peter [1 ]
机构
[1] HANKEN Sch Econ, Dept Mkt, Vaasa, Finland
关键词
tourism marketing; tourism experience; SD-logic; service logic; experience facilitator; network; CUSTOMER VALUE; LOGIC;
D O I
10.1002/jtr.1892
中图分类号
F [经济];
学科分类号
02 ;
摘要
This article launches a new framework, the Tourism Experience Network (TEN), which explores co-creation of experiences. The TEN framework absorbs value as experience logic in tourism marketing. Its uniqueness illustrates structuring processes and includes consumers/tourists in the service management. A theoretical explorative technique based on literature was used to construct the TEN. It departures from interactive networks, new service paradigm and tourism marketing, and contributes to tourism experience theories. Inspiration from the Industrial Marketing and Purchasing (IMP) group was embraced to modify issues inherent from traditional networksthe ARA model. By linking this approach with experience, actors are defined as experience facilitators in tourism and networks. Copyright (c) 2012 John Wiley & Sons, Ltd.
引用
收藏
页码:495 / 506
页数:12
相关论文
共 50 条
  • [1] Tourism Place Experience Co-creation
    Sorensen, Flemming
    Jensen, Jens Friis
    Hagedorn-Rasmussen, Peter
    [J]. TOURIST BEHAVIOR: AN EXPERIENTIAL PERSPECTIVE, 2018, : 1 - 18
  • [2] THE ROLE OF THE ENVIRONMENT IN TOURISM EXPERIENCE CO-CREATION
    Benahmed, Nora
    Elkaddouri, Afaf
    [J]. ECONOMIC AND SOCIAL DEVELOPMENT, 2017, : 1 - 10
  • [3] Agenda for Co-Creation Tourism Experience Research
    Binkhorst, Esther
    Den Dekker, Teun
    [J]. JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT, 2009, 18 (2-3) : 311 - 327
  • [4] Effects of interactive marketing on value co-creation in cultural tourism
    Wang, Shu-Mei
    [J]. JOURNAL OF INTERDISCIPLINARY MATHEMATICS, 2018, 21 (02) : 489 - 497
  • [5] The Co-creation of Animal-based Tourism Experience
    Bertella, Giovanna
    [J]. TOURISM RECREATION RESEARCH, 2014, 39 (01) : 115 - 125
  • [6] Food-and-wine experiences towards co-creation in tourism
    Salgueiro Rachao, Susana Andreia
    Breda, Zelia
    Fernandes, Carlos
    Joukes, Veronique
    [J]. TOURISM REVIEW, 2021, 76 (05) : 1050 - 1066
  • [7] Reinventing the Rural Tourism in Portugal. Co-creation of sustainable tourism experiences
    Cristovao, Artur
    [J]. PASOS-REVISTA DE TURISMO Y PATRIMONIO CULTURAL, 2014, 12 (03) : 653 - 654
  • [8] How Sense of Ritual in Tourism Impacts Tourists' Co-Creation of Tourism Experience Values: A Study Based on the Theory of Value Co-Creation
    Yi Min
    Zhang Guangyu
    Sun Genjin
    [J]. Contemporary Social Sciences, 2024, (02) : 67 - 84
  • [9] The use of co-creation within the community-based tourism experiences
    Liang, Austin Rong-Da
    Tung, Wei
    Wang, Tung-Sheng
    Hui, Vince Wei-shen
    [J]. TOURISM MANAGEMENT PERSPECTIVES, 2023, 48
  • [10] Critical issues in tourism co-creation
    Phi, Giang
    Dredge, Dianne
    [J]. TOURISM RECREATION RESEARCH, 2019, 44 (03) : 281 - 283