Using think-aloud and psychometrics to explore users' experience with a news Web site

被引：11
|
作者：
Aranyi, Gabor [1 ]
van Schaik, Paul [1 ]
Barker, Philip [1 ]
机构：
[1] Univ Teesside, Middlesbrough TS1 3BA, Cleveland, England
来源：
INTERACTING WITH COMPUTERS | 2012年 / 24卷 / 02期
关键词：
Interaction experience; Online news; Think-aloud; Psychometrics; BEHAVIORAL INTENTION; PERCEPTIONS; AESTHETICS; QUALITY;
D O I：
10.1016/j.intcom.2012.01.001
中图分类号：
TP3 [计算技术、计算机技术];
学科分类号：
0812 ;
摘要：
The present study is part of a research programme that aims to develop and test a psychological model of end-users' experience with news sites. An exploratory study of interaction experience with a news Web site was conducted. An online questionnaire was used to collect information on demographics. Internet-use and news-site use behaviour of users of a particular news site, and to recruit participants for a think-aloud study. The protocol analysis of screen-capture and audio recordings of participants, who used a news site while thinking aloud, yielded five categories of experience: impression, content, layout, information architecture and diversion. These categories are regarded as spontaneous, self-reported aspects of users' experience with a news site. A set of interaction-experience questionnaires revealed significant differences between regular users and non-users of a news site. Correlation and regression analyses demonstrated support for Hassenzahl's model of interaction experience. The study presents a first attempt to empirically investigate the aspects of interaction experience in relation to online news sites. (c) 2012 British Informatics Society Limited Published by Elsevier B.V. All rights reserved.
引用
收藏
页码：69 / 77
页数：9
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