Study on Evaluation Model of Service Level based on Orbital Transfer Passenger Convenience and Comfort

Firstly, based on internal passenger flow characteristics at transfer station, the transfer facility function area is divided. Then adopting questionnaires and barrel principle, a service level evaluation model of transfer facility is established with "comfort" and "convenience" as evaluation index. In the model, the comfort level of the transfer tunnel, stair and platform is defined by the passenger flow density. Similarly, the convenience level of the transfer tunnel and stair is respectively defined by the tunnel length and the stair step numbers. Finally, according to the transfer facility service level classification standards, the model is used to evaluate the service level of Beijing Jianguomen Station. The case analysis results show that the model is practical, feasible and widely adaptable.