Towards Emotionally Sensitive Conversational Interfaces for E-therapy

被引:0
|
作者
Griol, David [1 ]
Manuel Molina, Jose [1 ]
Callejas, Zoraida [2 ]
机构
[1] Univ Carlos III Madrid, Dept Comp Sci, Grp Appl Artificial Intelligence GIAA, Madrid, Spain
[2] Univ Granada, Dept Languages & Comp Syst, Spoken & Multimodal Dialogue Syst Grp SISDIAL, Granada, Spain
来源
ARTIFICIAL COMPUTATION IN BIOLOGY AND MEDICINE, PT I (IWINAC 2015) | 2015年 / 9107卷
关键词
Conversational Interfaces; Dialog Systems; Emotion Recognition; E-therapy; Adaptation; Spoken Interaction; Mobile Interfaces; DIALOG SYSTEMS; RECOGNITION; SPEECH; INFORMATION; FEATURES;
D O I
暂无
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
In this paper, we enhance systems interacting in healthcare domains by means of incorporating emotionally sensitive spoken conversational interfaces. The emotion recognizer is integrated in these systems as an intermediate phase between natural language understanding and dialog management in the architecture of a spoken dialog system. The prediction of the user's emotional state, carried out for each user turn in the dialog, makes it possible to adapt the system dynamically selecting the next system response taking into account this valuable information. We have applied our proposal to develop an emotionally sensitive conversational system adapted to patients suffering from chronic pulmonary diseases, and provide a discussion of the positive influence of our proposal in the perceived quality.
引用
收藏
页码:498 / 507
页数:10
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