The relevance of infocom technologies on knowledge management in the public sector: The Hungarian case

Information technologies play a key role in achieving productivity, efficiency, innovation, effectiveness and value in knowledge management, Organizations need knowledge of many facets of their business. The fast-changing and even complex information climate has created a situation, where large organizations have to keep up with the evolution of ICT. What does knowledge management need from infocom technologies? The answer is to reduce manual labor to collect, organize, bundle, transmit and disseminate information and knowledge on an extended, fastened way. Information must be filtered, analyzed, validated and fused with contextually related sources. A well developed and infocom supported knowledge management system is essential both in business and public sector, In spite of increasing financial contribution of the state, the degree of ICT supply in public sector has been significantly underrepresented. The lack of capital and the infocom infrastructure make the everyday operation more difficult. In our paper we present a general survey about infocom and knowledge management situation of the Hungarian local government bodies. In summer of 2007 we made an entire survey in Baranya county (Southern Transdanubia- Hungary) on ICT supply and knowledge management applications of the local governments. We analyzed the weaknesses and threats as well as the strengths and opportunities of the local development ICT and knowledge management strategies. In our conclusion we present suggestions about the most cost effective infocom and knowledge management solutions tried out in other regions and countries.