Talking in the library: Implications for the design of digital libraries

被引:0
|
作者
Crabtree, A [1 ]
Twidale, MB [1 ]
OBrien, J [1 ]
Nichols, DM [1 ]
机构
[1] UNIV LANCASTER,DEPT SOCIOL,LANCASTER LA1 4YR,ENGLAND
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D O I
暂无
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
We describe the use of ethnomethodologically-informed ethnography as a means of informing the requirements elicitation, design, development and evaluation of digital libraries. We present the case for the contribution of such studies to the development of digital library technology to support the practices of information-searching. This is illustrated by a particular study of the help desk at a university library, examining the implications it has for designing appropriate functionality for a digital library. This requires us to address the problems of using ethnographic data in systems design.
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页码:221 / 228
页数:8
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