Industry 4.0 and Supply Chain Integration: A Case Study in an Auto Parts Company in Brazil

The use of technologies embraced by Industry 4.0 drives integration and collaboration between companies in order to expand borders for other organizations, thus allowing the intelligent use of data and favoring integration throughout the supply chain. To carry out this article, the method used was a single case study in a medium-sized auto parts company, located in Greater Sao Paulo/Brazil. The results showed that data connectivity is important to enable the use of technologies in the automotive chain and strengthen the relationship between suppliers and customers and that greater efficiency can be obtained by the dissemination of technologies throughout the chain. It is noteworthy that the expectations of results to be obtained by the integrated use of technologies in the client-supplier relationship, can favor innovation and improve the efficiency of internal and external processes.