PEQUAL - E-commerce websites quality evaluation methodology

被引：11

作者：

Watrobski, Jaroslaw ^{[1
]}

Ziemba, Pawel ^{[2
]}

Jankowski, Jaroslaw ^{[3
]}

Wolski, Waldemar ^{[4
]}

机构：

[1] West Pomeranian Univ Technol, Zolnierska 49, PL-71210 Szczecin, Poland

[2] Jacob Paradyz Univ Appl Sci Gorzow, Chopina 52, PL-66400 Gorzow Wielkopolski, Wielkopolski, Poland

[3] Wroclaw Univ Technol, Dept Computat Intelligence, Wybrzeze Wyspianskiego 27, PL-50370 Wroclaw, Poland

[4] Univ Szczecin, Mickiewicza 64, PL-71101 Szczecin, Poland

来源：

PROCEEDINGS OF THE 2016 FEDERATED CONFERENCE ON COMPUTER SCIENCE AND INFORMATION SYSTEMS (FEDCSIS) | 2016年 / 8卷

关键词：

INFORMATION-SYSTEMS SUCCESS; WEB SITE QUALITY; MCLEAN MODEL; AHP; ACCEPTANCE; USABILITY; METRICS; DELONE; DESIGN; ISSUES;

D O I：

10.15439/2016F469

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Website quality evaluation is an important research task. Evolution and a growing set of available methods are observed. The article presents the authors' evaluation methodology of the quality of websites named PEQUAL. The formal foundation of the proposed methodology is the broadening of the classical EQUAL method with aspects of preference modelling and evaluation aggregation used in Multi-Criteria Decision Analysis (MCDA). Its empirical verification has been carried out for top e-commerce websites. The conducted research has revealed significant practical possibilities of analysis and interpretation of obtained final rankings.

引用

页码：1317 / 1327

页数：11

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