Employee perception of CSR activities: Its antecedents and consequences

被引:356
|
作者
Lee, Eun Mi [1 ]
Park, Seong-Yeon [1 ]
Lee, Hyun Jung [1 ]
机构
[1] Ewha Womans Univ, Sch Business, Seoul 120750, South Korea
关键词
Employee perception of CSR activities; Cultural fit; CSR capability; Employee attachment; Performance; CORPORATE SOCIAL-RESPONSIBILITY; BRAND EXTENSIONS; PERFORMANCE; COMMITMENT; STRATEGY; CAPABILITIES; ETHICS; FIT; ORGANIZATION; ORIENTATION;
D O I
10.1016/j.jbusres.2012.11.008
中图分类号
F [经济];
学科分类号
02 ;
摘要
Previous research on corporate social responsibility (CSR) investigates customers' perceptions; however, employees' view of CSR remains largely unexplored. Corporate culture and its capabilities become resources for the competitive advantage and employee perceptions of CSR activities play an important role in employee attachment to their company as well as corporate performance. Therefore, this study examines how the perceived cultural fit and CSR capability influence employee attachment and performance through the mediating variables of their perceptions of CSR activities. The empirical findings suggest that perceived cultural fit and CSR capability significantly affect CSR perception and, consequently, employee attachment and performance. The results offer important implications for marketing theory and practice. (C) 2012 Elsevier Inc. All rights reserved.
引用
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页码:1716 / 1724
页数:9
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